Privacy Policy

Effective Date: 23/02/2026

Welcome to Grozzy Productions. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website (www.grozzyproductions.com.au) or engage our videography, photography, aerial, and content production services.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Contact Information: Name, email address, phone number, billing address, and event location details when you fill out a contact form or book our services.

  • Visual and Audio Data: Photographs, video footage, aerial/drone footage, and audio recordings captured during your booked shoots or events.

  • Payment Information: Billing details necessary to process transactions (note: we use secure third-party payment processors and do not store full credit card details on our servers).

  • Website Usage Data: Information automatically collected when you browse our site, such as your IP address, browser type, operating system, and pages visited, collected via cookies and similar technologies.

2. How We Collect Information

We collect information through the following methods:

  • Direct Interactions: When you inquire about our services, request a quote, sign a contract, or communicate with us via email or phone.

  • On Location: Through our cameras, drones, and audio equipment during scheduled shoots.

  • Automated Technologies: Through cookies and analytics tools as you interact with our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To plan, shoot, edit, and deliver the final photography and videography content you have commissioned.

  • Communication: To respond to your inquiries, send quotes, contracts, invoices, and project updates.

  • Marketing and Portfolio: To showcase our work on our website, social media channels, and marketing materials. (Note: We only use identifiable footage or photographs of clients for promotional purposes if permitted under our service contract or with your explicit consent).

  • Business Operations: To manage payments, maintain business records, and improve our website and service offerings.

4. Sharing Your Information

We do not sell your personal information. We may share your data in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our business, such as cloud storage providers (e.g., Google Drive, Dropbox), client gallery platforms, payment processors, and website hosts.

  • Subcontractors: With secondary shooters, drone operators, or editors hired by Grozzy Productions to assist with your specific project.

  • Legal Requirements: If required by law, subpoena, or standard legal processes to protect the rights, property, or safety of Grozzy Productions, our clients, or others.

5. Data Storage and Security

We implement reasonable security measures to protect your personal information and media files from unauthorized access, loss, or alteration. Unedited raw footage and final deliverables are stored on secure local hard drives and password-protected cloud servers. We retain your files and personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate or incomplete data.

  • Request deletion of your personal data (subject to legal and contractual obligations).

  • Opt-out of marketing communications at any time.

If you have concerns about the use of your likeness in our portfolio, please refer to the model release clause in your service contract or contact us directly.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms or featured vendor sites). We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page and revise the "Effective Date" at the top.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at: